From the minute we brought our new puppy home; Kate was at the end of the phone offering help and support, providing us with vital information as to how best to care for him. She came round within the first week to introduce herself to him so that he could start to form a relationship with her and before he was 12 weeks old, she had started to train some basic commands. We had 1-1 training sessions for him within the first 6 months, where Kate would come 2 or 3 times a week. As he started to get older we could introduce Kate’s enrichment sessions. Ted is coming up to 12 months old now and he still sees Kate on a weekly basis for group and enrichment walks, which he thoroughly enjoys.